Warranty Policy & Warranty Adjustment Procedures>>Standard Limited Warranty Policy

 

 

Apollo International Limited
STANDARD LIMITED WARRANTY POLICY
( Truck / Bus / Light Truck / Van / Passenger Car / Farm Service / OTR Tyres )

 

This Limited Warranty and Adjustment Policy is issued by Apollo International Limited and is applicable for ORNET/ TEXXAN ( Made in China) brand tyres and is a promise of replacement under certain specified conditions. This policy applies to tyres used in normal highway service displaying warrantable conditions. THIS POLICY IS NOT A WARRANTY THAT YOUR TYRE WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.

 

Limited Warranty Eligibility

Apollo International Limited ( AIL ) is pleased to extend this product warranty policy to all categories ( Truck / Bus / Light Truck / Van / Passenger Car / Farm Service / OTR ) of tyres sold by it under the brand name ORNET /  TEXXAN ( Made in China ) in expression of assurance to the customer of a "Quality Product".

Apollo International Limited warrants to the purchase of every new tyre sold by it under the above brand names that the same is free from any defect or deficiencies arising out of faulty workmanship, material or process for the original tread life of the tyre.

The original tread life of tyre ends when the tyre tread has worn down to the tread depth indicators with only 2/32" or 1.58 mm of tread depth remaining, at which point the tyre is considered to be fully worn out.

Eligible tyres must be on the vehicle on which they were originally installed, in conformance with the vehicle manufacturer's recommendations.

This warranty applies only to the original tyre purchaser, and is not transferable to any other party.

 

Warranty Obligations

If the tyre under complaint or claim is examined by a person authorized by AIL and found to have a defect in workmanship, process or material, then AIL would agree to take one of the following actions, as may be applicable :

If the tyre has not worn in thread depth more than 15% of the original usable thread life, it would then be replaced with a comparable new tyre on a free of charge basis applicable local sales tax or similar taxes, including import duty on new tyres and the cost of balancing & mounting services etc. Shall be borne by the owner.

If the affected tyre has worn more than 15% of the original usable thread life, than a credit will be given towards purchase of a comparable new tyre in proportion to the original usable thread remaining on such defective tyre to the original usable thread remaining on such defective tyre to the original usable thread or the new tyre. The amount of credit will be calculated by the following formula:
                         C = ( R.T.D / O.T.D. ) x P
                                                   Where

C = Amount of credit

R.T.D = Remaining usable tread depth of defective tyre

O.T.D = Original usable tread depth of a new tyre

P = Landed cost of the importer

All applicable taxes on the new tyre and costs of mounting and balancing service shall be borne by the owner.

 

What Is Not Warranted

Tyres that have become unserviceable for the following reasons :

Road hazard injuries or damages caused by obstacles or debris on the highways such as cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks.

Improper repairs or repairs that have failed.

Improper inflation or other maintenance abuses.

Continued operation while flat or severely under inflated.

Improper application of tyre size and/or specification.

Improper mounting/dismounting procedures or tyre/wheel assembly balance.

Mechanical Irregularities in the vehicle or wheel, such as bent wheel assemblies, misalignment, worn or faulty components.

Accident, corrosion, vandalism, fire or damages caused by nature.

Use of aftermarket tyre additives, such as fillers, sealants or balancing substances, where the added materials are the cause of a failure.

Use of improper inner tube.

Normal wear/tear and deterioration of the surface appearance.

 

Additional Exclusions

Improper storage.

Cost of mounting and balance service.

Loss of time or use, inconvenience, or any incidental or consequential damages.

 

What Is Warranted

Tyre that have become unserviceable for reasons other than stated above will be replaced in accordance with this warranty.

 

Company's Obligations

Replacements qualifying under the warranty will be made by authorized Importer of the company.

 

Owner's Obligations

The owner must present the claim tyre to an authorized dealer of company's importer or to company's importer.

 

Disclaimer

This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of Apollo International Limited tyres, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.