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Warranty
Policy & Warranty Adjustment Procedures>>Standard Limited Warranty
Policy
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Apollo
International Limited
STANDARD LIMITED WARRANTY POLICY
( Truck / Bus / Light Truck / Van / Passenger Car / Farm
Service / OTR Tyres )
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This Limited Warranty and Adjustment Policy is issued by Apollo
International Limited and is applicable for ORNET/ TEXXAN (
Made in China)
brand tyres and is a promise of replacement under
certain specified conditions. This policy applies to tyres
used in normal highway service displaying warrantable conditions. THIS POLICY
IS NOT A WARRANTY THAT YOUR TYRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
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Limited Warranty Eligibility
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Apollo International Limited ( AIL ) is pleased to extend this
product warranty policy to all categories ( Truck / Bus / Light Truck / Van
/ Passenger Car / Farm Service / OTR ) of tyres
sold by it under the brand name ORNET / TEXXAN ( Made in China ) in expression of
assurance to the customer of a "Quality Product".
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Apollo International Limited warrants to the
purchase of every new tyre sold by it under the
above brand names that the same is free from any defect or deficiencies
arising out of faulty workmanship, material or process for the original
tread life of the tyre.
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The original tread life of tyre ends when
the tyre tread has worn down to the tread depth
indicators with only 2/32" or 1.58 mm of tread depth remaining, at
which point the tyre is considered to be fully
worn out.
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Eligible tyres must
be on the vehicle on which they were originally installed, in conformance
with the vehicle manufacturer's recommendations.
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This warranty applies only to the original tyre purchaser, and is not transferable to any other
party.
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Warranty Obligations
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If the tyre under complaint or claim is
examined by a person authorized by AIL and found to have a defect in
workmanship, process or material, then AIL would agree to take one of the
following actions, as may be applicable :
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If the tyre has not
worn in thread depth more than 15% of the original usable thread life, it
would then be replaced with a comparable new tyre
on a free of charge basis applicable local sales tax or similar taxes,
including import duty on new tyres and the cost
of balancing & mounting services etc. Shall be borne by the owner.
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If the affected tyre
has worn more than 15% of the original usable thread life, than a credit
will be given towards purchase of a comparable new tyre
in proportion to the original usable thread remaining on such defective tyre to the original usable thread remaining on such
defective tyre to the original usable thread or
the new tyre. The amount of credit will be
calculated by the following formula:
C
= ( R.T.D / O.T.D. ) x P
Where
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C = Amount of credit
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R.T.D = Remaining usable tread depth
of defective tyre
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O.T.D = Original usable tread depth
of a new tyre
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P = Landed cost of the importer
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All applicable taxes on the new tyre and costs of mounting and balancing service shall
be borne by the owner.
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What Is Not Warranted
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Tyres that have become unserviceable for
the following reasons :
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Road hazard injuries or damages caused by obstacles or debris on
the highways such as cuts, punctures (whether repairable or not), snags,
bruises, tears, abrasions or impact breaks.
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Improper repairs or repairs that have failed.
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Improper inflation or other maintenance abuses.
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Continued operation while flat or severely
under inflated.
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Improper application of tyre
size and/or specification.
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Improper mounting/dismounting procedures or tyre/wheel assembly balance.
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Mechanical Irregularities in the vehicle or
wheel, such as bent wheel assemblies, misalignment, worn or faulty
components.
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Accident, corrosion, vandalism, fire or damages
caused by nature.
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Use of aftermarket tyre
additives, such as fillers, sealants or balancing substances, where the
added materials are the cause of a failure.
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Use of improper inner tube.
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Normal wear/tear and deterioration of the
surface appearance.
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Additional Exclusions
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Improper storage.
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Cost of mounting and balance service.
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Loss of time or use, inconvenience, or any
incidental or consequential damages.
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What
Is Warranted
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Tyre that have become unserviceable for
reasons other than stated above will be replaced in accordance with this
warranty.
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Company's
Obligations
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Replacements qualifying under the warranty
will be made by authorized Importer of the company.
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Owner's
Obligations
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The owner must present the claim tyre to an authorized dealer of company's importer or to
company's importer.
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Disclaimer
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This warranty, or any warranty stated or referred to herein, is
exclusive and in lieu of any other warranty regarding the quality of Apollo
International Limited tyres, whether expressed or
implied, and remedies for breach thereof shall be limited to those
specifically provided herein.
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