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Warranty Policy & Warranty Adjustment Procedures>>Standard
Limited Warranty Policy
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Apollo International Limited
STANDARD LIMITED WARRANTY POLICY
( Truck / Bus / Light Truck / Van /
Passenger Car / Farm Service / OTR Tyres )
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This Limited Warranty and Adjustment
Policy is issued by Apollo International Limited and is applicable for APOLLO
/ ORNET ( Made in India ) brand tyres and is a promise of replacement under
certain specified conditions. This policy applies to tyres used in normal
highway service displaying warrantable conditions. THIS POLICY IS NOT A
WARRANTY THAT YOUR TYRE WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR
MISTREATED.
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Limited Warranty Eligibility
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Apollo International Limited ( AIL ) is
pleased to extend this product warranty policy to all categories ( Truck /
Bus / Light Truck / Van / Passenger Car / Farm Service / OTR ) of tyres
sold by it under the brand name APOLLO & ORNET ( Made in India ) in
expression of assurance to the customer of a "Quality Product".
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Apollo International
Limited warrants to the purchase of every new tyre sold by it under the
above brand names that the same is free from any defect or deficiencies
arising out of faulty workmanship, material or process for the original
tread life of the tyre.
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The original tread life of tyre ends when
the tyre tread has worn down to the tread depth indicators with only
2/32" or 1.58 mm
of tread depth remaining, at which point the tyre is considered to be fully
worn out.
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Eligible tyres must be
on the vehicle on which they were originally installed, in conformance with
the vehicle manufacturer's recommendations.
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This warranty applies
only to the original tyre purchaser, and is not transferable to any other
party.
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Warranty Obligations
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If the tyre under complaint or claim is
examined by a person authorized by AIL and found to have a defect in
workmanship, process or material, then AIL would agree to take one of the following
actions, as may be applicable :
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If the tyre has not
worn in thread depth more than 15% of the original usable thread life, it
would then be replaced with a comparable new tyre on a free of charge basis
applicable local sales tax or similar taxes, including import duty on new
tyres and the cost of balancing & mounting services etc. Shall be borne by the owner.
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If the affected tyre
has worn more than 15% of the original usable thread life, than a credit
will be given towards purchase of a comparable new tyre in proportion to
the original usable thread remaining on such defective tyre to the original
usable thread remaining on such defective tyre to the original usable
thread or the new tyre. The amount of credit will be calculated by the
following formula:
C
= ( R.T.D / O.T.D. ) x P
Where
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C = Amount of credit
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R.T.D
= Remaining usable tread depth of defective tyre
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O.T.D
= Original usable tread depth of a new tyre
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P =
Landed cost of the importer
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All applicable taxes on
the new tyre and costs of mounting and balancing service shall be borne by
the owner.
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What Is Not
Warranted
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Tyres that
have become unserviceable for the following reasons :
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Road hazard injuries or damages caused by
obstacles or debris on the highways such as cuts, punctures ( whether
repairable or not ), snags, bruises, tears, abrasions or impact breaks.
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Improper repairs or
repairs that have failed.
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Improper inflation or
other maintenance abuses.
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Continued operation
while flat or severely under inflated.
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Improper application of
tyre size and/or specification.
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Improper
mounting/dismounting procedures or tyre/wheel assembly balance.
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Mechanical
Irregularities in the vehicle or wheel, such as bent wheel assemblies,
misalignment, worn or faulty components.
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Accident , corrosion,
vandalism, fire or damages caused by nature.
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Use of aftermarket tyre
additives, such as fillers, sealants or balancing substances, where the
added materials are the cause of a failure.
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Use of improper inner
tube.
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Normal wear/tear and
deterioration of the surface appearance.
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Additional Exclusions
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Improper storage.
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Cost of mounting and
balance service.
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Loss of time or use,
inconvenience, or any incidental or consequential damages.
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What Is Warranted
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Tyre that
have become unserviceable for reasons other than stated above will be
replaced in accordance with this warranty.
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Company's Obligations
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Replacements
qualifying under the warranty will be made by authorized Importer of the
company.
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Owner's Obligations
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The owner
must present the claim tyre to an authorized dealer of company's importer or
to company's importer.
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Disclaimer
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This warranty, or any warranty stated or
referred to herein, is exclusive and in lieu of any other warranty regarding
the quality of Apollo International Limited tyres, whether expressed or
implied, and remedies for breach thereof shall be limited to those
specifically provided herein.
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